Cloudnine Hospital
Quick Facts
- Cloudnine Hospital Noida, established in 2018, specialising in pregnancy and maternity care
- A Cloudnine Group of Hospitals enterprise
- Cloudnine group has women, childcare, and fertility (In Vitro Fertilisation) related hospitals
- Hospital group has 700 beds in 20 branches
- Cloudnine group, Pune is NABH accredited
- Cloudnine Noida has Prenatal packages available and customised healthcare solutions
- 30 plus experienced and well educated healthcare personnel
- Maternity, Gynecology, Pediatric, Fertility, Neonatal care, Stem cell banking
- Team of Physicians, Obstetricians & Gynecologists, Infertility Specialists, Pediatrician & Child Specialists, Neonatologists, and Nutritionists
- Video consultations facilities and Home vaccination facilities
- Laboratory services even as home services
- Pharmacy services, Flu vaccinations, Speech therapy, and Nutrition Online services
- Breastfeeding guidance, Psychology services, and Free pregnancy counseling
- Number of prenatal and maternity packages available
Factors affecting overall reviews
- 4.0
Healthcare Infrastructure - 2.5
Value for Money - 4.1
Registration / Booking Process - 2.9
Nursing Staff - 2.7
Care & Service Standards - 4.1
Surrounding Hygiene & Cleanliness - 3.4
Waiting time
Patient Reviews
Germany
Review Rating
- 3.5
Healthcare Infrastructure - 0.5
Value for Money - 3.5
Registration / Booking Process - 1.0
Nursing Staff - 0.5
Care & Service Standards - 3.5
Surrounding Hygiene & Cleanliness - 2.0
Waiting time
Misconduct and Harassment
I informed the hospital administration about an incident involving Cloudnine. They irresponsibly added an incorrect charge for a surgical preparation blade to our bill. Additionally, they lifted the patient's gown to physically verify the private part to ensure the blade was not used. I requested a written apology for this. In response, the business lead/head told me that this could not be done, as it was not in accordance with their hospital regulations. I was a bit disappointed with her response, as I wondered where their regulations were when the incident occurred. Details: Cloudnine irresponsibly added an incorrect charge for a surgical preparation blade to our bill. This error was first brought to the attention of the staff nurse and billing department on March 12, 2025, but despite my efforts to correct this mistake, the hospital failed to rectify the issue. On March 13, 2025, I raised the concern once again to staff nurse and billing department, receiving initial assistance from a staff nurse. However, frustratingly, the billing error remained unresolved, reflecting a clear lapse in the hospital’s billing management and procedures. In further attempts to address the billing discrepancy, a hospital staff member approached my wife, persistently questioning whether the blade had been used. Notably, this individual was aware that the blade was not used, having been present during my wife's emergency admission on March 9, 2025. My wife had already clearly communicated this to multiple staff members, yet the inquiries continued, indicating a breakdown in internal communication and an unwillingness to trust patient statements. In a moment of frustration, my wife, expressing her disappointment, questioned whether they would insist on checking it physically rather than trust her verbal confirmation. In response, the hospital staff took the astonishingly intrusive and demeaning step of lifting her gown to physically verify the absence of blade use. This action was wholly unnecessary and highly inappropriate, resulting in severe emotional distress and constituting a grave act of harassment. Throughout her hospitalization, my wife was under the care of several female doctors (3–4 at different times), any of whom could have been consulted to confirm the facts without compromising her dignity.
See translationReview Rating
- 4.5
Healthcare Infrastructure - 4.4
Value for Money - 4.6
Registration / Booking Process - 4.8
Nursing Staff - 4.8
Care & Service Standards - 4.6
Surrounding Hygiene & Cleanliness - 4.7
Waiting time
Cloudnine Hospital Review
From our first vist to the Cloud Nine Clinic on in October 2019 we have had only positive experiences. My Wife and I have been trying to have a baby for 7 years since we got married. We have been to Philippines and Australia but the treatment we got from Cloud Nine Hospital has been exceptional. Their facilities quite modern, clean and comfortable. The atmosphere is pleasant and the staff are quite skilled and helpful. After about 6 weeks of treatment our IVF has been successful. We are now 3 months pregnant with twins. Thank Dr Shweta and your entire team at Zeeva Clinic and Cloudnine Hospital for making our IVF treatment a pleasant one. We highly recommend Cloudnine Hospital to anyone with infertility issues.
See translationOverview
- Video consultations facilities
- Home vaccination facilities
- Laboratory services even as home services
- Pharmacy services
- Flu vaccinations
- Speech therapy
- Nutrition Online services
- Breastfeeding guidance
- Psychology services
- Free pregnancy counseling
Timings
- Monday 24 hrs
- Tuesday 24 hrs
- Wednesday 24 hrs
- Thursday 24 hrs
- Friday 24 hrs
- Saturday 24 hrs
- Sunday 24 hrs
Procedures Offered
- Fibroid Removal Surgery
- Hysterectomy
- Microwave Endometrial Ablation
- Normal Delivery
- Intrauterine Insemination
- IVF (In Vitro Fertilization)
- Polycystic Ovarian Syndrome (PCOS) Treatment
Specialities Offered
- General Surgery
- Gynecology
- Infertility
Services and Facilities
Medical Summary Before Discharge- Visa Facilitation Services
- Global Cuisines
- Cab Assistance
- Hotel Accommodation Assistance
- Attendant Meal Services
- 24*7 Translator Services
- Prepaid Calling Card
- Dedicated Case Managers
- VIP/Suite Hospital Rooms
- Airport Transfers (Pick up and Drop)
- Personal Dietician During InPatient Treatment
- Money Exchange/ATM Facilities
- WiFi in Rooms