MediGence Network Pvt. Ltd.
Quick Facts
- Strong Management Board with the combined healthcare & Technology experience of over 100+ years
- 150+ years of collective healthcare and technology experience
- 20+ Top Medical Destinations
- Network of over 400+ Hospitals and Clinics
- Telemedicine Platform for Critical Medical Conditions
- More than 100000+ Patients assisted
- Temos Certified for upholding international quality standards
- Assured Data Privacy following HIPAA level standards and compliances
- Network of over 10000+ Doctors
- Pre-Negotiated Pricing with cost benefits of upto 30%
- Extended Patient Care and Support Services
- Patients assisted from over 75+ Countries
- Our brand statement ‘Enabling Better Healthcare Decisions’
Factors affecting overall reviews
- 4.5
Delivery Timeliness - 4.9
Customer Support services - 4.6
Product / Service Quality - 4.6
Reliability & Transparency - 4.7
Proper App & Websites - 4.7
Overall Satisfaction Level
Patient Reviews
Madagascar
Review Rating
- 5.0
Customer Support services - 4.5
Product / Service Quality - 5.0
Reliability & Transparency - 5.0
Proper App & Websites - 5.0
Overall Satisfaction Level - 4.5
Delivery Timeliness
Review of International Patient Services: Seamless Medical Assistance and Comfortable Living in India
I take this opportunity to thank you for supporting and ensuring that my medical journey to India was as smooth and successful as possible. Your service not only met but exceeded my expectations, and I will certainly recommend your company to others seeking medical care abroad. Please extend my gratitude to everyone involved in my care without forget to Max Hospital staff and Doctors. I am deeply appreciative of your commitment to excellence and patient-centered care and my family deeply appreciate your services. Thank you once again for everything. I look forward to potentially working with you in the future should the need arise. If someone from Tanzania needs to come to India for medical treatment, I will not hesitate to recommend, guide, and connect them with you so they can receive excellent services from you. Thanks.
See translationAfghanistan
Review Rating
- 4.0
Customer Support services - 4.0
Product / Service Quality - 4.0
Reliability & Transparency - 4.0
Proper App & Websites - 3.5
Overall Satisfaction Level - 3.5
Delivery Timeliness
Pediatric Endocrinologist
This is my second time using this platform for a video consultation, and I am thoroughly impressed. The doctor's behavior is excellent, and the service provided is top-notch. I highly recommend this platform for anyone seeking convenient and professional medical advice.
See translationUnited States
Review Rating
- 5.0
Customer Support services - 5.0
Product / Service Quality - 5.0
Reliability & Transparency - 5.0
Proper App & Websites - 5.0
Overall Satisfaction Level - 5.0
Delivery Timeliness
Knee surgery with help of Medigence. Max super specialty Vaishali
Excellent customer support always at your service and ready to help. Make the process smooth. Dr ViJITA with Medigence was very helpful and set up all our hospital need with the coordination of her ground team. All appointments booked before our arrival. Hotel reserved. Every were explained to us.
See translationUnited States
Review Rating
- 5.0
Customer Support services - 5.0
Product / Service Quality - 5.0
Reliability & Transparency - 5.0
Proper App & Websites - 5.0
Overall Satisfaction Level - 5.0
Delivery Timeliness
AVM RADIATION " GAMMA KNIFE"
My sister AIDA'S journey to turkey ???????? carried big hope based on professionalism we found upon arrival ..great staff was waiting ..warm welcoming at the airport providing all necessary help and even arabic interpretation. Comfortable commute to hotel and later on the day after smooth diagnosis with doctor ELMAS a very modest and professional one ..my sister had a smooth procedure everything went easy going and the price was much less than other offers from other hospitals..thank you so much MEDIGGENCE NETWORK
See translationFrance
Review Rating
- 5.0
Customer Support services - 5.0
Product / Service Quality - 5.0
Reliability & Transparency - 5.0
Proper App & Websites - 5.0
Overall Satisfaction Level - 5.0
Delivery Timeliness
Online Consultation through MediGence
I had a great experience with an online consultation through MediGence. I had a consultation regarding Liver Transplant Surgery. The platform was easy to use, and the doctor provided detailed and helpful advice. MediGence helped and coordinated with the doctor and arranged the meeting conveniently and efficiently. Highly recommend!
See translationTurkey
Review Rating
- 5.0
Customer Support services - 5.0
Product / Service Quality - 5.0
Reliability & Transparency - 5.0
Proper App & Websites - 5.0
Overall Satisfaction Level - 5.0
Delivery Timeliness
Excellent service for cardiology in Turkey
I asked to be referred to a cardiologist for heart tests. A professor was found very quickly with a convenient appointment. I attended the appointment- all was very efficient and speedy and cost less than I had expected. A customer liaison officer was provided at the hospital.
See translationJordan
Review Rating
- 5.0
Customer Support services - 5.0
Product / Service Quality - 5.0
Reliability & Transparency - 5.0
Proper App & Websites - 5.0
Overall Satisfaction Level - 5.0
Delivery Timeliness
تغيير بطارية لمريض باركنسون للسيد سالم عواد
كان الهدف من زيارة الهند تلقي العلاج الطبي للسيد سالم عواد ، الذي يعاني من مرض الباركنسون. الهدف كان تغيير البطارية المسؤولة عن التحفيز الدماغي. جرى الاتصال من خلال مكتب المرضى الدوليين في مشفى أرتيميس ومن خلال السادة في ميدجنس . ومن خلال التواصل مع السيد محمد أسامة، استطعنا تأمين الأوراق المطلوبة للسفر إلى الهند من سوريا. عند وصولنا إلى الهند تم استقبالنا من قبل السيد محمد وتم حجز كل المواعيد الضرورية لمقابلة الاطباء وتحديد نوع البطارية. وتم تحديد وقت العملية التي أجريت بخبرة ممتازة . حيث مكث المريض في المستشفى وتلقى الرعاية الممتازة خلال أربعة أيام في المشفى. كان الاهتمام كبيرا والرعاية ممتازة . وكان التنسيق بين المشفى وميدجنس ممتازا.
See translationJordan
Review Rating
- 5.0
Customer Support services - 5.0
Product / Service Quality - 5.0
Reliability & Transparency - 5.0
Proper App & Websites - 5.0
Overall Satisfaction Level - 4.5
Delivery Timeliness
Changing battery for Parkinson's patient
The purpose of the visit to India was to receive medical treatment for Mr. Salem Awwad, who suffers from Parkinson's disease. The goal was to change the battery responsible for brain stimulation. Contact was made through the international patients desk at Artemis Hospital and through the gentlemen at Medigence. By communicating with Mr. Muhammad Osama, we were able to secure the papers required to travel to India from Syria. Upon our arrival in India, we were received by Mr. Mohamed, and all the necessary appointments were booked to meet the doctors and determine the type of battery. The time of the operation was determined with excellent experience. The patient stayed in the hospital and received excellent care during four days in the hospital. The attention was great and the care excellent. The coordination between the hospital and Medigence was excellent.
See translationCôte d’Ivoire
Review Rating
- 5.0
Customer Support services - 5.0
Product / Service Quality - 1.5
Reliability & Transparency - 4.5
Proper App & Websites - 5.0
Overall Satisfaction Level - 5.0
Delivery Timeliness
Yapi alex valera corneal transplantation in india
Corneal transplantation at at aakach hospital healthcare has been done with succes in December 2022. I got my treatment as soon as I came in india we start ans after two weeks my transplantation has been done
See translationUnited Arab Emirates
Review Rating
- 3.0
Customer Support services - 1.0
Product / Service Quality - 1.0
Reliability & Transparency - 3.0
Proper App & Websites - 2.0
Overall Satisfaction Level - 3.0
Delivery Timeliness
Rare cancer gets complicated in diagnosis and remedial actions goes over the ceiling and off-budget
I rated only 2 out of 5 I would like Medigence to publish it so that patients who may face similar situations as I had, can consider or ask preliminary questions before jumping on a flight that is going to cost millions, as it has been my case. I am certainly not putting the blame on Medigence here but the onus of explaining and showing the risks and options available must be shared to each patient. I think this is why we give Star ratings and reviews, so that everyone can improve. From the outset, there are approximately 15-18 million new cancer cases every year worldwide. It so happens that the cancer that I have been diagnosed with have less than a dozen of cases every year. It is to my disadvantage to be in this tiny population - insufficient medical cases to record and report on trials, insufficient cases to trial, insufficient funding for research. Added to this, I have a history of allergies that does not make any treatment straight forward. All the above are facts known to medical institutions and agencies. My review is based after considering the sheer exiguity of related cases, but also as a word of caution not to "pigeon-hole" all patients in same boxes. My medical cost estimate before travelling was given to be around INR3,00,000-INR4,50,000 Final medical cost (excluding travel, living and accommodation) went above INR12,00,000 which is totally out of range, and would not deserve a reliable 5 star rating. Secondly, the agency was not really present when I, as patient, was physically and medically unfit to deal with hospital poor administration/ red tape. There was some other more priority or critical case above me. Doesn't give a nice feeling to hear that there's another critical case which goes above me, does it? A patient is paying good money and wouldn't want to hear agency not available for some other more critical - if it happens once, is ok, but not several times! How did the agency learn that I was not critical enough? When I got admitted, there was not a single day that I got the visit from Medigence. Third, if a patient like me, as a last resort, puts in all money saved during a lifetime career to find medical solutions, I believe it should be the agency to stand by and guide the patient about hospital options, why is a hospital better rated, what are the caveats to be considered, but not to learn after we are already in the hospital that there are administration and hidden charges... I am being very honest and not critical. I know Medigence can be as good as the first few days I spent with Tanmoy, who's been very enterprising and helpful. I only wish for other patients to be well briefed and explained on all aspects of the medical trip prior to travelling. Doctors, medical institutions, costs associated, additional charges to be aware of, risks and uncertainties that may be considered.
See translationOverview
Founded in 2016, MediGence is the key healthcare technology player in the medical travel industry which provides patients worldwide with a single, unique, and seamless platform for all medical needs, from searching and comparing to booking and reviewing.
Following the HIPAA and GDPR compliances, MediGence became one of the first companies certified by TEMOS for upholding international quality standards. We fulfill a wide range of healthcare needs in 20+ global destinations with over 400+ internationally accredited hospitals and our vast network of MediGence care executives, doctors and specialists fulfill full case operational demands and offer on ground services round the clock.
Mission
Empower people to take the right healthcare decision to create a better patient experience.
Vision
To make global healthcare accessible to all worldwide encompassing compassionate care and finest treatment options.
Timings
- Monday 09:00 am to 06:00 pm
- Tuesday 09:00 am to 06:00 pm
- Wednesday 09:00 am to 06:00 pm
- Thursday 09:00 am to 06:00 pm
- Friday 09:00 am to 06:00 pm
- Saturday 09:00 am to 06:00 pm
- Sunday Holiday
Gallery
Services and Facilities
MediGence helps you discover the best healthcare provider for your treatment from the choice of over 450+ hospitals in 20+ top medical destinations.- We empower you with the right information, which is not only true to its nature but also ensures your experience is transparent and hassle free with us.
- Treatment Overseas - Affordable healthcare options worldwide
- Robust and Secured Telemedicine Platform for video consults
- Second Opinion Service on its proprietary platform Think Twice
- One-touch patient care web interface “CURED” for better communication & Collaboration