MediGence Network Pvt. Ltd.
Quick Facts
- Strong Management Board with the combined healthcare & Technology experience of over 100+ years
- 150+ years of collective healthcare and technology experience
- 20+ Top Medical Destinations
- Network of over 400+ Hospitals and Clinics
- Telemedicine Platform for Critical Medical Conditions
- More than 100000+ Patients assisted
- Temos Certified for upholding international quality standards
- Assured Data Privacy following HIPAA level standards and compliances
- Network of over 10000+ Doctors
- Pre-Negotiated Pricing with cost benefits of upto 30%
- Extended Patient Care and Support Services
- Patients assisted from over 75+ Countries
- Our brand statement ‘Enabling Better Healthcare Decisions’
Factors affecting overall reviews
- 4.4
Delivery Timeliness - 4.8
Customer Support services - 4.5
Product / Service Quality - 4.5
Reliability & Transparency - 4.6
Proper App & Websites - 4.6
Overall Satisfaction Level
Patient Reviews
Singapore
Review Rating
- 5.0
Customer Support services - 5.0
Product / Service Quality - 5.0
Reliability & Transparency - 5.0
Proper App & Websites - 5.0
Overall Satisfaction Level - 5.0
Delivery Timeliness
رحلتي العلاجيه في الهند
كل شيء صار على مايرام والمترجم كان معي في كل اقسام المستشفى وقام بمساعدتي من ان وصلت للمطار نيودلهي وقام بتوفير الفندق والسيارة لنقلي من والى الفندق ولم اواجه مشاكل طوال رحلتي العلاجيه وكنت في المستشفى عند دكتور مختص ذو خبره وكان المترجم من قام بذلك توفير دكتور خبرة ٢٥ سنه المترجم كان اسمه محمد اسامة من ميديجنيس له الشكر الجزيل
See translationGermany
Review Rating
- 3.0
Customer Support services - 0.5
Product / Service Quality - 0.5
Reliability & Transparency - 0.5
Proper App & Websites - 0.5
Overall Satisfaction Level - 0.5
Delivery Timeliness
Heart Transplantation
Unfortunately, nothing is right! I was lured as a patient for a heart transplant, arriving in August 2024 for a preliminary examination, then I was supposed to receive a link where I could see my position for the transplant, the link didn't come, but the call (chat) to arrive after just 6 weeks, supposedly position 7 in the queue. I flew in November 2024. There were a few examinations and doctor's appointments (for a fee). After a long wait, the transplant appointment was not a consultation, so they avoided it, but they would have liked to insert an LVAD. After I urged the doctors, the first doctor came and said that the operation appointment would certainly take much longer, but I had to arrive quickly. After that, everything became more and more dubious. At the end of December, I went to the patient manager and explained that if I wasn't given a time, I would end this here. He then explained that India is the least suitable country for international patients who want a transplant, the Indian state allocates the transplants to hospitals and Indian patients have priority. Only when there is no Indian patient waiting would a transplant be given to a foreigner! Waiting until death occurs, but plenty of preliminary examinations are carried out for which there are costs and this is the real reason. I can't say anything about other treatments such as surgery, but organ transplantation is almost impossible. In Thailand too, this is only possible if you are resident. So if you send them a list of procedures, text on white paper, then the sender insists on company letterhead and a confirmation from the hospital also on company letterhead. Not the treatment plan from the hospital with the costs, that is just the plan, no, the procedure with appointments. My medical agent MediGence, the consultant started with Vijita
See translationUnited States
Review Rating
- 5.0
Customer Support services - 4.5
Product / Service Quality - 4.5
Reliability & Transparency - 5.0
Proper App & Websites - 4.5
Overall Satisfaction Level - 4.5
Delivery Timeliness
great service, recommended
Great service, helped calm me down by talking with a professional over what was going on with me and assure that I was okay.. when it was late night where I live in the US...no doctors available except an ER visit.
See translationAustralia
Review Rating
- 5.0
Customer Support services - 5.0
Product / Service Quality - 5.0
Reliability & Transparency - 5.0
Proper App & Websites - 5.0
Overall Satisfaction Level - 5.0
Delivery Timeliness
Excellent Service by @ MediGence
I was assisted by Dr Vijita. Her service was unparalled. She is a true professional. From the word go she had her pulse on everything. She was excellent in her work and provided prompt feedback. In no time I had quotes for medical treatment from the top hospitals in Mumbai. She also made the process of applying an Indian Visa very simple by supplying all the required supporting documents. She went the extra mile of sourcing accomodation options and every request I made she acted and responded promptly. She was on top of everything and her work ethic is second to none. I highly recommend Dr Vijita and the team at MediGence without hesitation. My advise to people in my situation is dont think twice, go with MediGence--you will never go wrong. They provide patient-centred care and they are the best in the business.
See translationCôte d’Ivoire
Review Rating
- 4.5
Customer Support services - 4.5
Product / Service Quality - 4.5
Reliability & Transparency - 4.5
Proper App & Websites - 4.5
Overall Satisfaction Level - 4.5
Delivery Timeliness
Support to get appointments
The team were following up with our request from the day of request to the day of reaching hospital. They were always asking whether any support is needed all the times. Proactive and requesting and planning action up front. Nice team.
See translationNetherlands
Review Rating
- 4.0
Customer Support services - 4.0
Product / Service Quality - 5.0
Reliability & Transparency - 4.0
Proper App & Websites - 4.0
Overall Satisfaction Level - 4.5
Delivery Timeliness
Voruntersuchung Herztransplantation
zuverlässige Kontaktpflege durch MediGence Agenten. Bei der Anreise in Chennai alle mögliche Unterstützung, der/die Agenten waren auch ständig Mobil erreichbar. Abreise mit Unterstützung. Der Hospital Ablauf war gut organisiert, das medizinische Personal reichlich Bemüht.
See translationMadagascar
Review Rating
- 5.0
Customer Support services - 4.5
Product / Service Quality - 5.0
Reliability & Transparency - 5.0
Proper App & Websites - 5.0
Overall Satisfaction Level - 4.5
Delivery Timeliness
Review of International Patient Services: Seamless Medical Assistance and Comfortable Living in India
I take this opportunity to thank you for supporting and ensuring that my medical journey to India was as smooth and successful as possible. Your service not only met but exceeded my expectations, and I will certainly recommend your company to others seeking medical care abroad. Please extend my gratitude to everyone involved in my care without forget to Max Hospital staff and Doctors. I am deeply appreciative of your commitment to excellence and patient-centered care and my family deeply appreciate your services. Thank you once again for everything. I look forward to potentially working with you in the future should the need arise. If someone from Tanzania needs to come to India for medical treatment, I will not hesitate to recommend, guide, and connect them with you so they can receive excellent services from you. Thanks.
See translationAfghanistan
Review Rating
- 4.0
Customer Support services - 4.0
Product / Service Quality - 4.0
Reliability & Transparency - 4.0
Proper App & Websites - 3.5
Overall Satisfaction Level - 3.5
Delivery Timeliness
Pediatric Endocrinologist
This is my second time using this platform for a video consultation, and I am thoroughly impressed. The doctor's behavior is excellent, and the service provided is top-notch. I highly recommend this platform for anyone seeking convenient and professional medical advice.
See translationUnited States
Review Rating
- 5.0
Customer Support services - 5.0
Product / Service Quality - 5.0
Reliability & Transparency - 5.0
Proper App & Websites - 5.0
Overall Satisfaction Level - 5.0
Delivery Timeliness
Knee surgery with help of Medigence. Max super specialty Vaishali
Excellent customer support always at your service and ready to help. Make the process smooth. Dr ViJITA with Medigence was very helpful and set up all our hospital need with the coordination of her ground team. All appointments booked before our arrival. Hotel reserved. Every were explained to us.
See translationUnited States
Review Rating
- 5.0
Customer Support services - 5.0
Product / Service Quality - 5.0
Reliability & Transparency - 5.0
Proper App & Websites - 5.0
Overall Satisfaction Level - 5.0
Delivery Timeliness
AVM RADIATION " GAMMA KNIFE"
My sister AIDA'S journey to turkey ???????? carried big hope based on professionalism we found upon arrival ..great staff was waiting ..warm welcoming at the airport providing all necessary help and even arabic interpretation. Comfortable commute to hotel and later on the day after smooth diagnosis with doctor ELMAS a very modest and professional one ..my sister had a smooth procedure everything went easy going and the price was much less than other offers from other hospitals..thank you so much MEDIGGENCE NETWORK
See translationOverview
Founded in 2016, MediGence is the key healthcare technology player in the medical travel industry which provides patients worldwide with a single, unique, and seamless platform for all medical needs, from searching and comparing to booking and reviewing.
Following the HIPAA and GDPR compliances, MediGence became one of the first companies certified by TEMOS for upholding international quality standards. We fulfill a wide range of healthcare needs in 20+ global destinations with over 400+ internationally accredited hospitals and our vast network of MediGence care executives, doctors and specialists fulfill full case operational demands and offer on ground services round the clock.
Mission
Empower people to take the right healthcare decision to create a better patient experience.
Vision
To make global healthcare accessible to all worldwide encompassing compassionate care and finest treatment options.
Timings
- Monday 09:00 am to 06:00 pm
- Tuesday 09:00 am to 06:00 pm
- Wednesday 09:00 am to 06:00 pm
- Thursday 09:00 am to 06:00 pm
- Friday 09:00 am to 06:00 pm
- Saturday 09:00 am to 06:00 pm
- Sunday Holiday
Gallery
Services and Facilities
MediGence helps you discover the best healthcare provider for your treatment from the choice of over 450+ hospitals in 20+ top medical destinations.- We empower you with the right information, which is not only true to its nature but also ensures your experience is transparent and hassle free with us.
- Treatment Overseas - Affordable healthcare options worldwide
- Robust and Secured Telemedicine Platform for video consults
- Second Opinion Service on its proprietary platform Think Twice
- One-touch patient care web interface “CURED” for better communication & Collaboration